LIFETIME RECOVERY
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Frequently Asked Questions

1. What are lifetime's Strategic Goals?
Strategic Priorities 2020 - 2025
The strategic priorities focus the goals for Lifetime Recovery’s strategic plan. Each priority will help us continue to make a positive impact on recovery services and treatment.
  • Enhance facilities
  • Expand services
  • Diversify funding
  • Strengthen public awareness and branding

Strategic Goals 2020 - 2025
  • Evaluate and enhance all facilities to support impactful service delivery in a welcoming and emotionally safe environment for all.
  • Evaluate and strengthen current and any new programs to maximize impact and effectiveness.
  • Create a strategic funding model that ensures ongoing planning and long-term sustainability.
  • Position Lifetime Recovery as the acknowledged leaderof providing recovery services and resources in the San Antonio area.
  • Develop a plan that ensures Board and staff have the skills and tools needed to fulfill Lifetime Recovery’s mission.
2. How are we ensuring ethical practices?
​Lifetime Recovery follows industry guidelines and standards set by accrediting bodies, such as the Commission on Accreditation of Rehabilitation Facilities (CARF) ensuring that all practices meet ethical and professional standards. Regular training sessions are provided to staff on ethics, confidentiality, and professional boundaries. This ensures that employees are equipped to handle sensitive situations with integrity and respect for clients' rights.
 
Lifetime Recovery prioritizes client-centered care, ensuring that treatment plans are comprehensive, individualized, culturally sensitive, and developed in collaboration with clients. All clients are treated with respect and dignity throughout their recovery journey.
3. how does lifetime demonstrate successes?
​Program successes are evaluated through client's program completion, occupancy rate, and total number of clients served annually. Clients are most successful when completing a treatment plan based on evidence-based curricula with the goals and objectives set in collaboration with their counselor. Our overall goal is to have a minimum of 65% of clients complete treatment within the time and goals set in their individualized treatment plan.
4. Who are the staff delivering program services & treatment?
All residential treatment counselors are certified by the state of Texas as Licensed Chemical Dependency Counselor (LCDC) or Licensed Professional Counselor (LPC). Licensed clinical staff also monitor state and national communications relating to best practices and participate in continuous education training.

​Lifetime's quality management and staff leadership review treatment plans and client record to ensure programs and activities conform to standards and policies set forth by all licensing entities and the board in accordance with its mission.​
5. What is the admission process?
  • Contact admissions at 210-734-6362, press 1 or by email at [email protected]
  • Admissions staff will conduct an individual screening and assessment to determine the exact nature and the most appropriate level of care. 
  • If admitted into a Lifetime program, you will be asked to visit the Admissions center at 96 Crossroads Blvd., San Antonio, Texas 78201, to complete the process.
6. Do we take insurance?
At this time, we do not accept private insurance. We encourage you to call our admissions staff to see if you qualify through our other funding sources.
7. How many people do we serve?
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8. How do you contact us?
CALL: 
210-734-6362
Press 1 for Admissions
Press 4 for Business Office
If you know your party's extension, dial it at any time.


LOCATION:
Admissions & Counseling Center
96 Crossroads Blvd, San Antonio TX 78201

***Mailing Address***
PO Box 5968, San Antonio TX 78201

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MAIN PHONE:
210-734-6362

HEADQUARTERS:
96 Crossroads Blvd., 2nd floor
San Antonio, Texas 78201

MAILING ADDRESS:
P.O. Box 5968
San Antonio, Texas 78201
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  • Home
  • About Us
    • Our Mission
    • Get Help
    • Lifetime's Journey
    • Financials & Reports
    • Leadership Staff
    • Board of Directors
    • Employment Opportunities >
      • Job Openings
  • Treatment Services
    • Admissions
    • Insurance
    • Residential Program >
      • Family Education Group
    • Outpatient Services
    • Recovery Links
    • FAQs
    • Partners
    • Testimonials
  • DONATE
    • Become a Partner in Recovery
    • Planned Giving
    • Our Wish List
  • Building Campaign
    • Welcome Center
    • Phase Three (completed)
    • Phase Two (completed)
    • Phase One (completed)
  • Alumni
    • Alumni Stories
    • Alumni Events
  • Media
    • Program Videos
  • Events
    • Past Event Photos
  • Contact Us